Withdrawing Your Balance Back to Your Wallet
When you want to withdraw, head to the cashier and select the withdrawal tab. We process payouts to the same local methods used for deposits — Touch 'n Go eWallet, Boost, GrabPay and DuitNow are all accepted payout destinations. Your account must have completed identity verification before a withdrawal is released; this keeps your funds secure. Enter the RM amount you want
to move, confirm the destination wallet or bank account, and submit the request. The system queues it for processing and you will see a status update inside your account.
- Open the withdrawal tab — Inside the cashier, switch to the withdrawal section from your account menu.
- Pick your payout destination — Choose Touch 'n Go eWallet, Boost, GrabPay or your DuitNow-linked bank account as the receiving end.
- Enter the amount and submit — Type the RM figure you want to withdraw, review the details on screen, then confirm the request.
- Track status in your account — Your withdrawal status updates inside the account dashboard; check there first if you have questions.